Another issue to consider is the liability aspect.   What people may say at the scene can be very different to what they tell their insurer.  This is where we have some sympathy for insurance companies.  They only deal with the claim after it has occurred.  They can only base a decision on liability based on the evidence provided to them.  On many occasions it comes down to one person’s word against the other.   This is where the importance of witnesses can be worth their weight in gold.  Remember the more you are clued up the more your claim will run smoothly.  For help and advice please feel free to contact us.


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